Help Center

To place an order, simply browse our product catalog and click on the item you wish to purchase. Then, select the desired options (size, color, quantity, etc.), and click the "Add to Cart" button. Once you have finished shopping, go to your shopping cart, review your order, and proceed to the secure checkout process.

We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, Shop Pay and other popular online payment options. 

We take your privacy and security seriously. We use industry-standard encryption and security protocols to safeguard your personal information. Your data is never shared with third parties without your explicit consent. For more details, please refer to our Privacy Policy.

For orders from the UK we dispatch same business day and deliver on the next working day.

Price: £0.00 RoyalMail Tracked 24 (1-2 working days)

For worldwide order we dispatch same business day and deliver withing 2-7 working days depends on the service.

Price: 20.00 RoyalMail International Trackedand Signed (4-7 working days)

Price: 50.00 DHL Express International (2-3 working days)

Shipping times depend on your location and the product's availability. Typically, orders are processed and shipped on the same business day. Delivery times may vary, but you can find estimated delivery dates on the product page and during checkout. Additionally, you'll receive a tracking number via email to monitor your shipment's progress.

Yes, we offer international shipping to many countries. During the checkout process, you can select your country, and shipping costs and estimated delivery times will be displayed. Please note that some countries may have import restrictions or additional customs fees, which will be the responsibility of the recipient.

You can easily track your order by using the provided tracking number. Once your order is shipped, we'll send you an email with the tracking details. You can also log in to your account and view the status of your order in the "Order History" section.

Our customer support team is here to assist you. You can reach out to us through our "Contact Us" page on the website, where you can submit your inquiry or question. Alternatively, you can also email us at support@pluscenter.co.uk 

Return Policy

At Pluscenter, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your car stereo product, we offer a flexible return policy to ensure your peace of mind. Please read our return policy carefully to understand our guidelines.

1. Returns Eligibility:

You may return a product within 14 days from the date of purchase.

To be eligible for a return, the item must be in its original condition and packaging.

We don't accept return on used or attempted to be installed products.

Your item must have all the original accessories, manuals, and warranty information.

Customized or specially ordered items may not be eligible for return unless they are defective or damaged upon arrival.

2. Returns Process:

To initiate a return, please follow these steps:

Contact our customer support team at support@pluscenter.co.uk to request a return authorization. You will need to provide your order number and a detailed reason for the return.

After receiving authorization, securely pack the item along with all its original components and documentation.

We recommend using a trackable shipping service to ensure the item reaches us safely.

3. Inspection and Refund:

You will need to provide a proof that the stereo is faulty by video or pictures of wiring harness connected to the car with all the parts with it and car started or ignition on to accept unit back as faulty. If you decide to send the unit back, our team will inspect it to ensure it meets our return policy criteria (We will inspect the item and if it’s not faulty we will send it back to you.) If the return is approved, we will process a refund within 10 business days using the original payment method. Refunds will cover the cost of the product, excluding any shipping charges.

4. Exchanges:

If you received a defective or damaged product, please contact our customer support team to arrange for an exchange. We will replace the item at no extra cost to you.

5. Warranty Claims:

If your product is covered by a manufacturer's warranty, please refer to the warranty information included with your product. We will assist you in the warranty claim process if required.

6. Exceptions:

We cannot accept returns on items that have been installed or show signs of wear and tear.

We cannot accept returns or cancel orders on customized/personalized products following the United Kingdom law for returns.

Products with physical damage caused by misuse or neglect are not eligible for return.

Software or downloadable products are non-returnable.

7. Contact Information:

If you have any questions or need assistance with the return process, please reach out to our customer support team via email at support@pluscenter.co.uk

Our goal is to ensure that you have a positive shopping experience with Pluscenter. We appreciate your business and will do our best to resolve any issues you may encounter. Thank you for choosing us as your car stereo provider.